What is health equity? We're joined by Josh Laio, MD, of UW Medicine to unpack what health equity is and how we can make it a necessary part of US healthcare.
Terri Meier, system director of patient revenue cycle, discusses how paying customer service great salaries unleased their revenue cycle performance at UC San Diego Health.
MetroHealth CEO Miguel McInnis joins The Modern Patient Experience Podcast to discuss why putting patients on your board to be accountable to them is smart.
Next Level Urgent Care COO Jeremy Behling joins the Modern Patient Experience show to discuss the role and impact of operations on the patient experience.
John Shufeldt, MD joins the Modern Patient Experience podcast to discuss the role of an entrepreneurial mindset to improve the patient experience in healthcare.
On The Modern Patient Experience podcast, former Jefferson Health CEO Stephen Klasko says patient segmentation is key and why in 2020 he was happy he bet big on telehealth back in 2013.
