paper is so 1995.

MobilePay is a mobile statement and billing platform

Free your patients to immediately pay for their healthcare whenever and wherever they want. With MobilePay, revenue cycle teams start measuring self-pay AR in hours, not months.

AccessOne Mobile Pay App
AccessOne Mobile Pay App

“It’s been such a smashing success. We haven’t even had a chance to do patient education around it but it’s so intuitive that it just worked.”

- Richard Nagengast, VP of Revenue Cycle at Mount Sinai Doctors

simple.

A patient payment experience actually built for the mobile world.

  1. Receive a Notification
    After a visit, the patient receives a shortcode text message letting them know a payment is due.
  2. Open the Link
    The patient taps the link in the text notification.
  3. 1-Touch Payment
    No sign-in! Pay in full and get a notification immediately.

Pay In 4

Pay in 4 (PN4) is an add-on solution offering an interest-free, short-term payment plan making large balances more manageable. PN4 divides a patient’s balance into four equal installments. With PN4, revenue collection improves, and patients can manage their bills without any credit impact.

Patient Payment Experience

SMS Cadence

Payment Screen

Plan Management

MobilePay In Spanish

Language should not be an obstacle to receiving care, especially for the 42 million U.S. residents who primarily speak Spanish. 

MobilePay in Spanish ensures patients who speak Spanish as their first language can easily understand their billing statements and feel confident making payments for their medical care. 

Early beta customers have seen a 20% increase in payments after enabling this feature.

MobilePay Accelerate.

Send real-time payment requests via SMS text, allowing patients to pay with their preferred card securely.

  • Enter the bill amount and service details into the MobilePay Dashboard.
  • Patients receive a link to complete payment instantly.
  • Eliminate the risk of fraud by removing manual handling of payment information.

 

MobilePay Accelerate enables seamless pre-service or on-demand payments.​

benefits.

Hassle-Free Payments

Patients can pay on the spot without the hassle of logging in, downloading an app, or waiting for a paper statement.

Accelerate Collections

Because making a payment is so effortless, 36% of patients who make a payment do so within 24 hours. This means your healthcare staff can measure accounts receivable in hours, not months.

Improve Call Center Performance

Patient satisfaction with the payment process affects the patient experience. MobilePay creates more opportunities to connect with patients by communicating value and extending care.

the benefits don't stop there.

Decrease Costs to Collect

Print and send fewer paper statements and reduce incoming phone calls associated with payment collections.

Clear Billing Statements

Patients can see all their detailed charges in one clear view, whether from the hospital or physician group.

No-Risk Adoption

Augment existing self-pay investments, with no disruption to cashflow or existing payments workflows and no staff training required.

Performance insights

Gain deep insight into patient payment behavior while optimizing the collections process with our analytics dashboard.

Increase Payment Rate

See a 10-20% increase in payments collected and get paid on both low and high balances and outstanding days in AR.

Highest Security

Rest assured with a PCI compliant and fully tokenized processing of credit card and financial information.

Implementation

From contract signed to payments collected all within just 8-12 weeks.

case study.

MobilePay Impact on BestMed

When MobilePay became the primary payment method for BestMed, nearly 30% of their total statement volume came in via MobilePay.

Patient Payment Revenue Growth

Explore AccessOne Pay Solutions

We offer a payment solution for every patient in your care. From pay-in-full to extended 0% interest repayment plans, there’s an option to fit the needs of every patient and drive revenue for your organization.

Patient Repayments

Flexible 0% interest and other financing options to improve your patient’s experience.

Why choose us as a financing partner?

Our flexible 0% interest plan options are centered on providing exceptional service for all your patients, while maximizing total bill repayment with industry low recourse.

Drive Revenue for Your Healthcare System

Reduce bad debt, staff workload, and call center volume while increasing payment collections and improving your patient experience.