about us.

Improving Healthcare Access, One Payment at a Time

A successful balance of healthcare and payment is possible. No patient should avoid care or risk bankruptcy from healthcare costs. No health system or provider should go uncompensated for the world-class care they deliver. AccessOne supports the physical well-being of patients and the financial well-being of healthcare systems. We make collecting payments a breeze by focusing on automation, digitization, and intuitive patient communication channels.

What Motivates Us

We’re making affordable healthcare a reality for all, by removing affordability barriers for patients and improving collection rates for providers through an innovative mobile-first payment platform. You can be a part of the solution, too.

Caring is Our Identity

In partnership with healthcare providers, we believe that expert care doesn’t begin and end in the exam room. Let “do no harm” extend from care to payment and do more for your patients.

accessone core values.

make a difference

Patients are putting off critical care and health systems are suffering from staff shortages. As a partner, we are committed to facilitating mutually beneficial outcomes.

think big

Our work is never truly done. We strive to continually improve access to healthcare through innovative solutions and technology advancements.

keep it simple

We always develop solutions with revenue cycle and billing teams in mind, striving for a simple and effective resolution to any challenge.

be transparent

We do what we mean, and we mean what we say. In every situation, we practice openness, communication, and accountability.

nice to meet you.

Mark Spinner

Chief Executive Officer
Board Member

Mark Spinner joined AccessOne as its chief executive officer in March 2016. In partnership with founder Dr. Rusty Salton, Mark set the strategy and execution framework to build AccessOne into the national leader in technology-enabled patient financing services. Building on a unique core product and proprietary software, AccessOne began to grow its executive team and capability set to scale nationally. Since then, AccessOne has achieved significant growth in consumer account holders, client contracts and revenue while decreasing client concentration and growing margins. AccessOne’s capital base has also grown significantly to enable this scale and support continued growth. In January 2020, AccessOne was named the KLAS Category Leader in Patient Financial Services by industry leading independent research organization KLAS Research. AccessOne continues to build on its momentum through the strength of its team, products and technology.

Mark’s background holds a unique combination of entrepreneurial executive & finance experience in private and public capital markets, as well as credit and mergers & acquisitions. Prior to AccessOne, Mark was the chief executive officer and founder of ProviderWeb Capital, a technology-enabled specialty finance company offering financing products integrated with healthcare e-payment technology platforms. Prior to this, Mark spent 12 years in private equity, corporate finance and mergers & acquisition advisory with Stephens, Deutsche Bank Alex Brown and RBC Capital Markets. Mark received BA degrees in Economics and Management from Rice University while competing as a varsity student athlete. Mark is a former board member of Fire & Flavor Grilling Company and former Board of Trustees member for The Schenck School.

Mark Spinner

Chief Executive Officer
Board Member

Craig Rosato

President & Chief Financial Officer

Craig Rosato joined AccessOne as its President and Chief Financial Officer in July 2019. He is responsible for the company’s financial functions including finance, accounting, business planning, budgeting, financial analysis, investor relations and risk management. Craig has over 30 years of experience in financial services including 10 years with Ernst & Young, a big four accounting firm and 17 years at Bank of America where he served as the Corporate Chief Accounting Officer and Chief Risk Officer for the Consumer Bank, among other executive roles.

Most recently, Craig served as the Chief Financial Officer for Microf, LLC, an Atlanta based, private equity sponsored Fintech company that finances residential replacement heating and air conditioning systems for consumers. In this role, Craig successfully raised $50 million is senior debt, $10 million of subordinated debt and $10 million of equity growth capital for Microf. Craig holds a B.S. degree in accounting from the University of Maryland at College Park and passed the CPA exam on his first sitting.

Craig Rosato

President & Chief Financial Officer

AccessOne-Raj-Kumar
Rajneesh Kumar

Chief Technology Officer

Rajneesh joined AccessOne as their Chief Technology Officer in June 2021. Rajneesh is responsible for the company’s technology functions including software engineering, cloud engineering, data engineering, information security, and project management. He is an experienced technology and engineering leader, having spent the past decade in engineering leadership roles for high-growth healthcare and financial technology companies. Rajneesh has specifically spearheaded cloud and engineering initiatives building enterprise scale companies that enable patient payments and financing options.

Previously, Rajneesh was the VP of Product and Engineering at ConnectYourCare, a leading Health Savings Account solutions platform. He led an enterprise scale engineering organization and helped support the business through double digit revenue growth and through its recent sale to Optum. Prior, Rajneesh held similar leadership positions at Intermedix and Change Healthcare.

Rajneesh holds a Master of Science in Computer Science from Tennessee Technological University and a Bachelor of Engineering in Civil Engineering from Thapar University.

Rajneesh Kumar

Chief Technology Officer

Jeff Silverman

Chief Revenue Officer

Jeff Silverman joined AccessOne as its Chief Revenue Officer in September 2022. Jeff brings over 30 years of healthcare experience, helping providers use technology to improve care and optimize business outcomes.

Prior to joining AccessOne, Jeff was the Chief Revenue Officer for Qualifacts, a leading Behavioral Health Focused EHR Platform, where he led all go-to-market efforts. Before Qualifacts, he served as the SVP of Provider Sales for Change Healthcare, leading the sales efforts for a comprehensive array of provider Revenue Cycle solutions. Jeff has also held sales leadership positions as Chief of Sales Operations for Sandata, a leading provider of Electronic Visit Verification (EVV) technology to Providers, State Medicaid agencies and Medicaid Manage Care organizations as well multiple leadership roles at McKesson Provider Technologies.

Jeff holds a B.A. degree in Political Science from Binghamton University.

Jeff Silverman

Chief Revenue Officer

KaLynn Gates
KaLynn Gates

General Counsel and Chief Compliance Officer

KaLynn Gates is an entrepreneurial lawyer and healthcare evangelist with a mission to make healthcare affordable for all. As General Counsel and Chief Compliance Officer of AccessOne, KaLynn brings unique combination of executive leadership and legal experience in healthcare finance and consumer credit products. She came to AccessOne through its recent acquisition of HealthFirst Financial where she served as its President & Corporate Counsel. Together the two companies have served over 1 million patients and hundreds of healthcare providers across the country.

KaLynn earned her Juris Doctorate and bachelors degree from the University of Oregon School of Law and served as a Technology & Entrepreneurship Fellow with the Lindquist College of Business. She is actively involved the entrepreneurial community and is a frequent mentor to early stage technology start-ups.

KaLynn Gates

General Counsel and Chief Compliance Officer

Stephen Scott
Stephen Scott

Chief Client Services Officer

Stephen Scott has been with AccessOne for 8 years and supports the entire client journey – from onboarding new partners with the Implementation department through strategic account support of the Client Success team. He also oversees the research, data, and performance analysis for technical business and client development.

Previously, Stephen was research coordinator for the Institute of Health and Human Services in NC. He led grant-based state research projects focused on community health improvement. Stephen’s career has focused on utilizing analytics to support human behavior and cognitive best practices to improve patient well-being.

Stephen earned a MA in Experimental Psychology from Appalachian State University.

Stephen Scott

Chief Client Services Officer

Marina Bigby Image
Marina Bigsby

Senior Vice President, Product

Marina Bigsby joined AccessOne as their Vice President of Product in August of 2021. Marina is responsible for AccessOne’s product functions including the vision, strategy, lifecycle management, and roadmaps for our portfolio of products.

Marina brings over 18 years of experience in leading technology, revenue growth and customer retention in the payments, healthcare, and supply chain industries. She has created well-loved product portfolios used by top banks and retailers across the nation, as well as machine learning analytics products that help customers identify trends in risk before problems occur.

Most recently, Marina has led the B2B product organization at ConnectYourCare, who specializes health benefit account administration.

Marina holds an M.B.A. degree from New York Institute of Technology and has a product certification from the Pragmatic Institute.

Marina Bigsby

Senior Vice President, Product

Robert Meyer
Robert Meyer

Chief Marketing Officer

Robert Meyer joined AccessOne as their chief marketing officer in June 2016. Robert directs AccessOne’s brand strategy, marketing communications and public relations functions. Previously, he was the vice president of marketing for Chamberlin Edmonds where he was responsible for brand identity, communications and sales operations. Robert led a rebrand that helped propel Chamberlin Edmonds from a southeastern regional brand into the national leader in patient eligibility and enrollment services.

Earlier in his career, he worked in marketing positions for MCI, MetLife and New York Life. Robert has over 20 years of marketing experience, with over 13 years in healthcare. Robert earned a BA in Political Science from Western Connecticut State University.

Robert Meyer

Chief Marketing Officer

Jeb Burrows
Jeb Burrows

Senior Vice President, Business Development

Jeb is a healthcare growth executive with 16+ years of sales & marketing leadership, business development and strategy experience in the pharmaceutical and healthcare information technology segments.

Jeb Burrows

Senior Vice President, Business Development

Lisa Smith
Lisa Smith

Senior Vice President of Productivity and Process Improvement

Lisa Smith is responsible for organizational change management initiatives at AccessOne to create a more efficient, effective and compliant organization. She has extensive experience in process improvement, project management and behavior change management after serving 27 years in justice and government services. Lisa is known for her leadership and for bringing Medicaid reimbursement funding to the juvenile justice system and to mental health services in both Missouri and Oregon. She has been called upon to speak at both local and national conferences regarding organizational change, process improvement and cognitive behavior interventions.

Lisa serves in a volunteer capacity as the coordinator for Amputee Empowerment Partners of Willamette Valley and serves on the Board of Directors for Volunteers in Medicine, United Way of Lane County and the Emerald Valley Lean Association.

Lisa holds a Bachelor’s Degree in Business Administration from William Woods University, and an MBA from William Woods University.

Lisa Smith

Senior Vice President of Productivity and Process Improvement

Amy Anderson
Amy Anderson

Senior Vice President of Patient Experience

Amy Anderson has been with AccessOne since 2010 and leads the Patient Advocate Center. She has been leading call center operations for over 20 years. Amy focuses on putting the patient first and customizing their journey through the activation process until their balance is satisfied.

Amy has taken her operational experience from previous roles at FedEx and AmerisourceBergen to create an environment where AccessOne Patient Advocates have the tools, training and experience needed to offer each patient the world class service that they deserve.

Amy holds a BA degree in Management and Society from University of North Carolina at Chapel Hill.

Amy Anderson

Senior Vice President of Patient Experience

Board of Directors

Dr. Russell A. Salton

Chairman of the Board

Andrew Lindner

Board Member

Dave Pandullo

Board Member

Mary Anne Mason

Board Advisor

David Klements

Board Advisor

come work
with us.