In this episode of the RCM Ladder, Jennifer Dyrseth, Manager of Patient Financial Services at Olympic Medical Center, shares her career journey, daily responsibilities, and insights into revenue cycle management.
Jennifer discusses the importance of public speaking, accepting constructive criticism, and continuous learning. She highlights the significance of networking, staying updated with regulations, and creating a supportive work environment.
The conversation also touches on the challenges and rewards of working in a small hospital setting, the impact of every role in the revenue cycle process, and Jennifer’s vision for the future. The episode concludes with a fun lightning round and information on career opportunities at Olympic Medical Center.
Watch:
Listen: Apple | Spotify | YouTube
Highlights:
Why getting comfortable with public speaking is important for climbing the corporate ladder
Your attitude can make or break your career development
A day in the life of a RCM professional
Show Notes:
00:00 Introduction to the RCM Ladder
00:28 Sponsor Shoutout: Health Exchange
01:25 Meet Jennifer Dyrseth from Olympic Medical Center
01:41 Jennifer’s Role and Responsibilities
03:40 Balancing Work and Fun at OMC
05:32 Skills for Success in Revenue Cycle
07:15 Accepting and Giving Constructive Feedback
10:13 The Importance of Public Speaking
14:56 Networking and Staying Updated
16:36 Advice for New Professionals
18:00 Future Career Aspirations
23:56 Challenges and Innovations in Revenue Cycle
26:28 Lightning Round
28:15 Join the Team at Olympic Medical Center
29:36 Conclusion and Contact Information
