During COVID-19, health systems can help retain and even strengthen their loyalty overtime by providing the clinical and financial support for their communities.

Now more than ever, patients need to feel secure in their health and financial wellbeing. Utilizing these four approaches will result in greater patient satisfaction and loyalty.

Consumer concerns are as strong as they were when the pandemic began back in March. As hospitals look to regain their financial losses from suspending elective services earlier this year, they will need to address these consumer concerns

In Managed Healthcare Executive, AccessOne CEO Mark Spinner outlines 4 strategies for health plans to consider when helping members navigate this complex environment.

For many consumers, the economic stress of the coronavirus response weighs heavily on their minds: 54 percent say they are not prepared to manage the financial impact of the outbreak.

Administering healthcare payment plans can present significant challenges for healthcare organizations. Here are three tips on how to handle the challenges.

At AccessOne, we’re honored to be recognized by providers as the category leader for patient financing.

As hospitals work to enhance the patient experience, many are turning their attention to the patient financial experience.