How practicing daily gratitude and mindfulness can help you be a better RCM Leader

Join us in an inspiring episode of the RCM Ladder featuring Lisa Layton, Manager of Patient Access at BAMF Health. Learn about Lisa’s journey to success in revenue cycle management without a traditional degree and explore the innovative services offered by BAMF Health.

Discover valuable insights on continuous learning, resilience, and the significance of real-life experiences in the healthcare industry. We discuss the skills and mindset necessary to excel in RCM, from staying current with insurance policies and regulations to cultivating gratitude.

The episode also covers strategies for integrating clinical teams, improving patient experience, and achieving professional goals. Don’t miss out on this engaging conversation that includes a fast-paced lightning round and career opportunities at BAMF Health.

Watch:

Listen: Spotify | Apple Podcasts | YouTube

Highlights:

Being a mentor to a younger generation helps you never stop learning

Revenue cycle is an essential aspect of patient satisfaction

Why you don’t need a traditional college degree to succeed in revenue cycle

Show Notes:

00:00 Introduction to the RCM Ladder

00:28 Sponsor Shoutout: Health Exchange

01:25 Meet Lisa Layton: Manager of Patient Access

01:44 Lisa’s Role at BAMF Health

02:40 BAMF Health: Precision Medicine and Patient Care

04:05 Lisa’s Unique Career Journey

05:59 Teaching and Giving Back

12:46 Challenging Yourself in Your Career

14:58 Leadership and Daily Practices

18:45 Career Aspirations and Future Goals

19:48 Lightning Round: Quickfire Questions

23:27 Final Thoughts and Farewell

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