Former Chief Strategy Officer at Henry Ford Health and current HFMA Board Member Carladenise Edwards joins the show to discuss how payment and access are intertwined.
What is health equity? We're joined by Josh Laio, MD, of UW Medicine to unpack what health equity is and how we can make it a necessary part of US healthcare.
Terri Meier, system director of patient revenue cycle, discusses how paying customer service great salaries unleased their revenue cycle performance at UC San Diego Health.
MetroHealth CEO Miguel McInnis joins The Modern Patient Experience Podcast to discuss why putting patients on your board to be accountable to them is smart.
Next Level Urgent Care COO Jeremy Behling joins the Modern Patient Experience show to discuss the role and impact of operations on the patient experience.