Last Revised: 5/13/2024

AccessOne MedCard, Inc.

AccessOne MedCard, Inc. also does business as AccessOne

AccessOne MedCard, Inc. is a North Carolina Corporation incorporated on April 19, 2001.

AccessOne MedCard, Inc. is licensed through the National Mortgage Licensing System – NMLS No. 1667648

Principal Place of Business/Main: Location:
360 Kingsley Park Drive, Suite 300
Fort Mill, SC 29715

PLEASE REFERENCE YOUR ACCOUNT DISCLOSURES AND/OR MONTHLY BILLING STATEMENT FOR SPECIFIC CONTACT AND MAILING INFORMATION FOR PAYMENTS, BILLING DISPUTES, AND GENERAL CUSTOMER SERVICE.

Jurisdiction	Regulatory Agency	License Type	License Number(s)
Alabama	Alabama State Banking Department	Consumer Credit	232206
Alaska	Alaska Division of Banking & Securities	Small Loan Company	10000981
Arizona	Arizona Department of Financial Institutions	Consumer Lender	CL-0945586
Delaware	Delaware Office of the State Bank Commissioner	Licensed Lender	029723
Florida	Florida Office of Financial Regulation	Consumer Finance	CF9901188
Idaho	Idaho Department of Finance	Regulated Lender	RRL-9909
Indiana	Indiana Department of Financial Institutions	Consumer Loan	40096
Iowa	Iowa Division of Banking	Master Loan Company	88893466
Kansas	Kansas Office of State Bank Commissioner	Supervised Loan	SL 0026930
Louisiana	Louisiana Office of Financial Institutions	Licensed Lender	None
Maine	Maine Department of Professional & Financial Regulation	Sales Finance Company	SFC14277
Maryland	Maryland State Bank Commissioner	Consumer Loan	02-1626
Michigan	Department of Insurance and Financial Services	Credit Card	0021383-CC
Missouri	Missouri Division of Finance	Small Loan	367-21-8500 367-21-8501
Montana	Banking & Financial Institution	Consumer Loan	1667648
New Jersey	New Jersey Department of Banking and Insurance	Consumer Lender	1703268
New York	New York Department of Financial Services	Sales Finance	1500913
North Carolina	North Carolina Department of Revenue	Privilege License Loan Agency	200003525791
Oregon	Oregon Department of Insurance and Finance	Consumer Finance	0457-002-C
Pennsylvania	Pennsylvania Department of Banking and Securities	Consumer Discount Company	65722
South Carolina	South Carolina Department of Consumer Affairs	Consumer Grantor Notification	CGC-119687
South Dakota	South Dakota Division of Banking	Money Lender	MYL 3280
Tennessee	Tennessee Department of Financial Institutions	Industrial Loan & Thrift	175928
Texas	Texas Office of Consumer Credit Commissioner	Regulated Lender	158432
Utah	Utah Department of Financial Institutions	Consumer Credit	N/A
Washington	Washington Department of Financial Institutions	Consumer Loan	CL-1667648

Alabama

To file a complaint, contact:
State of Alabama-State Banking Department
P.O. Box 4600
Montgomery, AL 36103-4600

Alaska

For Alaska Residents Only:

Schedule of Fees
Up to 9% Annual Percentage Rate (APR)
Up to $10 Late Fee
$25 Returned Payment Fee

Balance Computation Method: We calculate your finance charge using the Daily Balance Method. Interest is computed on principal alone and not on principal plus interest. The daily periodic rate is calculated by taking the annual percentage rate (APR) and dividing by 365. We calculate the number of days in the period since the last payment and multiple the daily interest rate times the balance each day. The finance charge on any new transaction added to your Account is calculated from the date of the new transaction is added to your Account. The amount of the new transaction is added to the outstanding balance for calculation of the finance charges. The periodic finance charge may decrease or increase based on the principal amount owning.

If your issue is unresolved by AccessOne MedCard, Inc, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form and instructions here.

Arizona

To file a complaint, contact:
Arizona Department of Financial Institutions
100 N 15th Ave Suite 261
Phoenix, AZ 85007
Tel: (602) 771-2800

Arizona Residents Notice: You may request that the initial disclosures prescribed in the truth in lending act (15 United States Code sections 1601 through 1666j) be provided in Spanish before signing any loan documents

Delaware

To file a complaint, contact:
Delaware Office of the State Bank Commissioner
1110 Forrest Avenue
Dover, DE 19904
Attention: Compliance
Tel: (302) 739-4235 or (302) 577-6722

Florida

For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376
Tel: (800) 848-3792

Idaho

To file a complaint, contact:
Idaho Department of Finance
800 Park Blvd, Suite 200
Boise, ID 83712
Tel: (208) 332-8000

Indiana

To file a complaint, contact:
Indiana Department of Finance
30 South Meridian Street, Suite 300
Indianapolis, Indiana 46204
Tel: (800) 382-4880
dficomplaints@dfi.in.gov

Iowa

To file a complaint, contact:
Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA 50309-1827
Tel: (515) 281-4014

Kansas

To file a complaint, contact:
Kansas Office of the State Bank Commissioner
700 SW Jackson St., Suite 300
Topeka, KS 66603
Tel: (785) 380-3939

Louisiana

To file a complaint, contact:
Louisiana Office of Financial Institutions
P.O. Box 94095
Baton Rouge, LA 70804-9095
complaints@ofi.louisiana.gov

Maine

To file a complaint, contact:
Department of Professional & Financial Regulation Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333
Tel: 800-DEBT LAW (800-332-8529)

Maryland

To file a complaint, contact:
Commissioner of Financial Regulation for the State of Maryland
500 North Calvert Street, Suite 402
Baltimore, MD 21202
Tel: (888) 784-0136

Michigan

To file a complaint, contact:
Michigan Department of Insurance and Financial Services (DIFS)
Office of Consumer Services
PO Box 30220
Lansing, MI 48909-7720

Missouri

To file a complaint, contact:
Missouri Division of Finance
PO Box 716
Jefferson City, MO 65102-0716
Tel: (573) 751-3242
finance@dof.mo.gov

Montana

To file a complaint, contract:
Montana Banking and Financial Institutions
PO Box 200546
Helena, MT 59620-0546
Tel: (406) 841-2932
lleffler@mt.gov

New Jersey

To file a complaint, contact:
New Jersey Division of Banking and Insurance
PO Box 471
Trenton, NJ 08625-0471
Tel: (800) 446-7467

New York

New York residents can direct unresolved complaints to:
Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257
Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm

You may contact the New York State Department of Financial Services by telephone at (800) 342-3736 or visit its website at www.dfs.ny.gov for free information or comparative credit card rates, fees, and interest-free period.

North Carolina

North Carolina Department of Revenue
Privilege License Loan Agency
Account ID: 400137824
License No: 200003525791

Oregon

To file a complaint, contact:
Oregon Division of Financial Regulation
PO Box 14480
Salem, OR 97309-0405
Tel: (888) 877-4894
DFR.FinancialServicesHelp@oregon.gov

Pennsylvania

To file a complaint, contact:
Pennsylvania Department of Banking and Securities (DoBS) Consumer Services Office
17 N. 2nd Street, Suite 1300
Harrisburg, PA 17101
Tel: 1.800.PA.BANKS or (1.800.600.0007)

South Carolina

To file a complaint, contact:
South Carolina Department of Consumer Affairs
PO Box 5757
Columbia, SC 29250
(800) 922-1594
scdca@scconsumer.gov

South Dakota

Any improprieties in making the loan or in loan practices may be referred to the:
South Dakota Division of Banking
1714 Lincoln Ave., Suite 2
Pierre, SD 57501
Tel: (605) 773-3421

Tennessee

To file a complaint, contact:
Tennessee Department of Financial Institutions
Tennessee Tower 26th Floor
312 Rosa L. Parks Avenue
Nashville, TN 37243
Tel: (800) 778-4215

Texas

To file a complaint, contact:
Texas Office of Consumer Credit Commissioner
Office of Consumer Credit Commissioner
Finance Commission Building
2601 N. Lamar Blvd.
Austin, Texas 78705
Tel: (800) 538-1579

Utah

To file a complaint, contact:
Utah Department of Financial Institutions
P.O. Box 146800
Salt Lake City, Utah 84114-6800
Tel: (801) 538-8834
complaints.dfi@utah.gov.

Washington

To file a complaint, contact:
Washington State Department of Financial Institutions
Division of Consumer Services
P.O. Box 41200
Olympia, WA 98504-1200
Tel: 1-877-RING DFI (1-877-746-4334)
CSEnforceComplaints@dfi.wa.gov