AccessOne Partners With athenahealth’s Marketplace Program to Deliver One Touch Mobile Pay Platform to Patients

Marketplace availability helps athenahealth provider clients elevate patient financial experiences with AccessOne MobilePay

Charlotte, N.C. – May 17, 2022 – AccessOne, a leading provider of patient financial technology designed to help consumers manage and pay for their healthcare costs, today announced a partnership with athenahealth, Inc. through the company’s Marketplace program. As part of the athenahealth® Marketplace, AccessOne MobilePay is now available to athenahealth’s growing network of healthcare providers, providing an easy mobile payment experience that simplifies the collection efforts of all patient self-pay balances.

MobilePay, AccessOne’s post-visit payment platform, augments existing payment collection channels by stripping away the friction that prevents patients from easily making a payment. With MobilePay, patient statements are delivered immediately via text message and payments can be made from a mobile phone without needing to download an app, set up a portal account, or reference a paper statement sent in the mail.

“AccessOne’s core mission is to enable patients to live healthy lives by reducing the stress of paying for their care,” says Mark Spinner, chief executive officer of AccessOne. “By doing that, we help revenue cycle teams keep self-pay revenue healthy as well. This latest partnership with the athenahealth Marketplace underscores that mission by extending the value proposition of AccessOne MobilePay to athenahealth’s network of providers, allowing consumers to easily access and pay their bills anywhere, at any time.”

According to aggregated customer performance data, healthcare organizations using AccessOne MobilePay accelerate self-pay collections by receiving 70% of patient payments within seven days. Customers collect, on average, between 20-30% of all self-pay statements via MobilePay.

athenahealth is a network-enabled, results-oriented software and services company that offers medical record, revenue cycle, patient engagement, and care coordination services for ambulatory and hospital clients nationwide. The company’s vision is to build a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. As a Marketplace partner, AccessOne joins a community of innovative, like-minded healthcare professionals who are looking to bring best-in-class solutions to the athenahealth provider base.

To learn more about AccessOne’s new integrated application, please visit AccessOne’s product listing page on the Marketplace.

About AccessOne

AccessOne, a leading healthcare fintech company, partners with health systems to provide consumer centric payment tools for the modern patient. From pay-in-full to extended payment plans, our mobile-native pathways make understanding and paying medical bills easy and affordable. Our text-to-pay platform strips out the need to remember usernames, passwords or account numbers, creating a frictionless experience that drives more payments. Our inclusive patient financing solution adds a Care Now, Pay Later component that accepts all patients, meaningfully lowering the financial barriers to receiving high-quality healthcare. Reimagining payments for healthcare.  Learn more at or connect with us on LinkedIn.

About athenahealth Marketplace
The athenahealth Marketplace, the largest EHR app store, is where athenahealth customers find innovative healthcare IT solutions that extend athenahealth services and allow customers to create highly tailored user experiences. Customers use Marketplace partner solutions to boost practice efficiency, increase patient satisfaction, and engage patients in their own care. The Marketplace has more than 250 solutions across 60 categories that are seamlessly integrated with athenaOne, athenahealth’s network-enabled platform through which the company offers medical records, revenue cycle, patient engagement, and care coordination service offerings.

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