Join us in an inspiring episode of the RCM Ladder featuring Lisa Layton, Manager of Patient Access at BAMF Health. Learn about Lisa’s journey to success in revenue cycle management without a traditional degree and explore the innovative services offered by BAMF Health.
Discover valuable insights on continuous learning, resilience, and the significance of real-life experiences in the healthcare industry. We discuss the skills and mindset necessary to excel in RCM, from staying current with insurance policies and regulations to cultivating gratitude.
The episode also covers strategies for integrating clinical teams, improving patient experience, and achieving professional goals. Don’t miss out on this engaging conversation that includes a fast-paced lightning round and career opportunities at BAMF Health.
Watch:
Listen: Spotify | Apple Podcasts | YouTube
Highlights:
Being a mentor to a younger generation helps you never stop learning
Revenue cycle is an essential aspect of patient satisfaction
Why you don’t need a traditional college degree to succeed in revenue cycle
Show Notes:
00:00 Introduction to the RCM Ladder
00:28 Sponsor Shoutout: Health Exchange
01:25 Meet Lisa Layton: Manager of Patient Access
01:44 Lisa’s Role at BAMF Health
02:40 BAMF Health: Precision Medicine and Patient Care
04:05 Lisa’s Unique Career Journey
05:59 Teaching and Giving Back
12:46 Challenging Yourself in Your Career
14:58 Leadership and Daily Practices
18:45 Career Aspirations and Future Goals
19:48 Lightning Round: Quickfire Questions
23:27 Final Thoughts and Farewell